Real Estate Broker Won't

Smartmoney.com: Consumer Action: Ten Things Your Real Estate Broker Won't Tell You Thursday December 29, 2005 3:28 PM ET U.S. Markets close in: :32 Search (choose an option below) Quote Charting Earnings Ratings Competition Financials Profile Key Statistics Insiders Site Search News (Enter Symbol) advanced search SmartMoney Select My Portfolio Tools Maps Stocks Advanced Trading Funds ETFs Personal Finance Autos Career Journal College Planning Debt Management Health Care Insurance Life LTC Insurance Real Estate Retirement Tax Guide Economy & Bonds Small Business SmartMoney TV SmartMoney Magazine SmartMoney University Business Travel Technology SmartMoney Mobile Holiday Survival Guide Select Homepage Stock Screener Market Map 1000 Fund Screener Stock Compare Fund Map 1000 Fund Compare XStream Quotes More... Portfolio Tracker Watchlist Calendar Intraday Alerts News Alerts Sector Tracker ETF Center Map of the Market XStream Quotes Stock Screener Stock Compare Price Check Calculator More... Map of the Market Map Your Portfolio Market Map 1000 ETF Map Mutual Fund Map Sector Maps Fund Map 1000 More... Daily Briefing Common Sense Tradecraft Ahead of the Curve Trendspotting One-Day Wonder Sector Patrol Stock Screen Financial Planners 2005 Broker Survey Intraday Alerts News Alerts SmartMoney TV More... Options Options Education Foreign Exchange Futures Bonds Fund Map 1000 Fund Screener Fund Compare Fund Screen Fund Finder Fund Map Fund Snapshots Fund FAQs Top 25 Funds The Pro Shop More... ETF Tracker ETF Screener ETF Compare ETF Map Tradecraft Ahead of the Curve Sector Patrol Common Sense More... Autos Career Journal College Planning Debt Management Health Care Insurance Life LTC Insurance Real Estate Retirement Tax Guide More... Key Indicators Bond Market Update Short Term Investing Bond Investing Living Yield Curve More... Intro Interactive Center Franchise 500 Startup Journal Incorporation More... The Market Now ForexTV Futures Life Stages CEO Interview Sturm Screen Mossberg Report Subscribe Give a gift Customer Service Media Kit Editorial Calendar Custom Publishing Investing 101 Taking Action Strategic Investing Quizzes More... Please enable javascript to properly view the menu. Site Map DJIA 10785.86 -10.40 Nasdaq 2219.24 -9.70 S&P 500 1254.77 -3.40 Rus 2000 679.18 -.90 10 Yr Bd 4.36 -.01 DJTA 4245.06 21.13 Wil 5000 12582.78 -28.06 S&P 400 743.01 -1.12 Nas 100 1655.56 -11.54 Sign up now for FREE SmartMoney.com Newsletters Enter your email address below Personal Finance : Consumer Action : Ten Things Your Real Estate Broker Won't Tell You Consumer Action Ten Things Your Real Estate Broker Won't Tell You By Michael Kaplan Click here for more stories by Michael Kaplan . Editor's Picks Features Ten Things Real-Life Index Advertisement 4.25% APY with hsbcdirect.com Online Savings. Earn 8X the national savings average and make money into big money. No minimums. No monthly fees. Member FDIC. Email This Story Print This Story Save This Story Send Us Your Comments Add this column to your News Alerts (New!) 1. "Your open house is really a party for me." Hire a real estate broker to sell your home and one of the first things he'll likely suggest is hosting an open house, so potential buyers can casually check out your property on a weekend afternoon. While open houses are promoted as a great way of finding a buyer, a National Association of Realtors study found that their success rate is a mere 2%. No matter. Having an open house serves another important purpose — for the broker. "It gives him a database of clients," says Sean McNeill, an independent real estate broker based in New York City who says that he doesn't like open houses, preferring to match clients with appropriate buyers. "At open houses, you get all kinds of people walking in. Some are [trying] to see how much they should sell their own places for; others just want to get a look at what's out there." All are perfect pickings for a broker looking to increase his roster of buyers and sellers. "Think about it," McNeill says. "The broker is devoting a couple hours of a weekend. He won't do that unless it helps him in a big way." 2. "My fees are negotiable." Brokers like to make it sound as if their fees are engraved in stone, but that's rarely the case — especially in a brisk market, when brokers fiercely compete for properties they can unload fast. This past summer one broker in the Midwest says he lowered his fee by a full percentage point because there was so much demand for good properties that he needed leverage. Indeed, says the broker, who asked not to be named, sellers should shop around for broker's fees. He suggests these negotiating tactics: "If somebody's willing to commit to me for selling one place and buying another, I give a discount. If you're in a particularly desirable neighborhood with a house that will bring a lot of traffic" — say, at an open house — "that can be used, because the broker will use the flow of people to get potential customers. And with some [smaller] brokers, all you need to do is ask and they'll lower the commission." 3. "Think you've had no offers? Actually, there've been several." Legally, the broker you hire to sell your home is obligated to tell you about all offers that come in. In reality, some don't. Perhaps he thinks the offer is insultingly low for you, but more likely, "the broker thinks it's too low for his own purposes. He wants to hold out for a bigger commission," says McNeill. Or else there's an outside broker (or "co-broker") circling your house, and the primary broker is waiting for one of his own clients to make an offer so he can keep the full 6% to himself. "You must be clear with your broker that you want to be informed of all offers," McNeill says. "Otherwise, you may be leaving him to make decisions that you should be making." Check the listing agreement drawn up when you hire the broker; if the promise to disclose all offers isn't listed explicitly, insist that it be added. 4. "I talk about you behind your back." You spot your dream house as you're driving through a neighborhood and call the broker listed on the For Sale sign. That's how a lot of buyers stumble on a broker — who, in turn, happily shows you other houses, asking about your needs, laughing at your jokes. It's easy to get loose-lipped and forget whom you're dealing with: someone else's agent. "Legally, brokers are obligated to provide their sellers with any information that can help them get the best prices for their homes," says Stephen Israel, president of Buyer's Edge, a Bethesda, Md.-based company that represents homebuyers. "If you tell the broker that you're willing to pay $500,000 but want to offer $450,000, they'll pass that on to the seller. They have to." Also, some brokerage companies encourage prospective buyers to get preapproved for loans. While that can make a buyer more attractive to a lender, it also tells a broker whether a buyer can afford a $600,000 house when he's trying to haggle on a $400,000 property. "When somebody asks for [a preapproval], find out who they're representing," says Israel, acknowledging that such details can short-circuit your negotiating leverage. "If they represent a seller — or someone in their office does — they shouldn't have it. The broker may tell you she will be impartial, but how can she be?" 5. "Sometimes I forget whose side I'm on." The past 10 years have seen the proliferation of the buyer broker, agents who are supposed to work strictly in the buyer's interest, helping him get a fair price on a home as well as avoid pitfalls along the way. Unfortunately, things don't always unfold so nicely. While buyers may think they're getting a broker who isn't commission-hungry, many buyer agents are just that: They usually get about 3%, the same amount any broker typically earns when he gets involved with another agent's listing. "Buyer brokers are sometimes too focused on closing the sale and getting that commission," says Max Gordon, an Overland Park, Kan.-based real estate broker and attorney, so it's often in their best interest to see you pay as high a price as possible. Even worse, some brokers who call themselves buyer advocates are actually working for companies that also represent sellers. "Brokerages offer bonuses to buyer agents if they sell an in-house listing," says Israel. A good way to get a broker who has no such conflicts of interest: The National Association of Exclusive Buyer Agents, whose Web site (www.naeba.com) can help you find a buyer agent near you who pledges to help you get the best deal possible and has no ties to sellers' agents; many even work on a fee structure rather than on commission. Page 1 | 2 Consumer Action Archive To license this content, click here ADVERTISEMENTS Click here to get your FREE report -- The Motley Fools´ 2 Top Picks. Receive a $50 Hyatt Gift Card.Book online using your American Express Card Get 4.25% APY at hsbcdirect.com. Earn 8X the national savings average. Learn about every move Jim Cramer makes before he acts. Learn options trading at a free workshop in your area! Top 10 Breakthrough Stocks for 2006 Yours Free!. $7 stock trades. Open a Scottrade account with just $500. Apply online FREE Options Tip 1: AVOID an option´s last month.Get 4 more here-free! Learn how to stay connected to your customers. Free guide at: See how Sprint Business has helped the PGA move forward. Capital One High Yield Savings - 4.00% APY. Earn More Now! New! SmartMoney Mobile. Stock quotes, market news and more on your mobile phone. Click here and find out all about The Trump Way to Wealth. Customer Service | Magazine Customer Service | Subscribe to SmartMoney Magazine | Your Profile | Contact Us Corrections | Custom Publishing | License Our Content | Media Kit | Press Room | SmartMoney.com © 2005 SmartMoney. SmartMoney is a joint publishing venture of Dow Jones & Company, Inc. and Hearst SM Partnership. SmartMoney is a registered trademark. All Rights Reserved. By accessing and using this page, you agree to our terms and conditions and our PRIVACY STATEMENT . All quotes delayed by 20 minutes. Delayed quotes provided by ComStock . Historical prices and fundamental data provided by Hemscott, Inc. Mutual fund data provided by Lipper . Mutual Fund NAVs are as of previous day's close. Earnings estimates provided by Zacks Investment Research . Insider trading data provided by Thomson Financial . Upgrades and downgrades provided by Briefing.com .

home equity loanmay be

Home Equity Loans Home Equity Loans:When Banks Compete, You Win Home Equity Loans Ifyou need to remodel or repair your home, for debt consolidation or for educational expenses a home equity loanmay be the best option available to you. Not only are you able to "tap" the equity in your home, theinterest charges are, in most cases, tax deductable (there are limits to your deductability if the total amountof loans is in excess of 100% of its value). There are a couple of options available to you. You can choose either a HomeEquity Loan , which is a fixed amount of money that is repaidover a fixed number of years, or a Home Equity Line of Credit , where you will be approved for a set amount of money which you will access asyou need it--whether for home improvements or some other use. Accessing your line of credit is as easy as writinga check. Likeall other loans, there are variances in terms, interest rates and the like. A good of comparison for home equityloans is LendingTree , where you submit an easy application and get offers from lenders competing foryour business--all within a few days (a process that used to take weeks!) Here is where you can take advantageof the ability of the Internet to make quick comparisons, saving both time and money. You can find both home equityloans and home equity lines of credit. More information . With interest rates falling considerably this year, this can be an excellent opportunity to restructure your payments,get a better rate than most credit cards and personal loans and work on the process of eliminating your debt load. Home | Your Checklist | Remodel | Refinance | Repair | Maintain Safe & Secure | Organize | Resources | More Links

Buy Property

Buying property in the Canary Islands, Spain, property for sale in the Canary Islands, Spain Buying Property in Spain Canary Islands Sponsor this Page for 720.00 a year 250,000 - 30 0,000 Unique Visitors every month! Click here Home | Spanish Shop | Photo Library | Message Board | Classified Ads | Property | Currency Converter | Site Map | Stats | Search | Advertise | About Us | Contact Us Move to Spain - Property - Canary Islands Introducing the new service from idealspain.com www.idealspain-properties.com - Properties for sale & to rent throughout the whole of Spain Fanabe Properties - Full service estate agents in Southern Tenerife. Re sales, new developments, holiday and letting, investment. Mortgages, Insurance and taxes independent advise. Holiday and long term rentals. International Property Shop - We have a good selection of new build and resale properties in Tenerife. So if you are looking for a studio in Los Cristianos, an apartment in Palm Mar, a townhouse in Fanabe, a finca in Adeje, or a detached villa with its own pool in Golf del Sur, we can help you. Tel: 08456 446686 WSI - Start Your Own Business and Profit from the Internet! Now in its 10th year of business, WSIs systems are used by over 1000 franchisees in 87 countries around the world. Currently rated the "#1 Fastest Growing Business Services Franchise" and the "4th Fastest Growing Franchise in the world" , WSI has established one of the most profitable Franchise Opportunities in the world today with a Proven Business System! Home or office based. Complete Training and Support. No Business experience required. For your free information package & CD please visit: www.wsicorporate.com . Learn Spanish Today for FREE! Learn Spanish the interactive and fun way! Our web site will help you learn Spanish free of charge. Not just a few Spanish verbs, but over 500 words of the Spanish language, including complete Spanish phrases and sentences. Watch our free online demo that plays the first 15 minutes of a lesson. In this demo, the in program manual is displayed on the screen. spanish-online.co.uk Spanish book, cd and cd-rom publishers. User-friendly material for complete beginners to intermediate level. To make the most of our great offers, use the promotional code IDEALSPAIN on our online shop. Intasure - Insurance for your holiday home in Spain - Property insurance for expatriates in Spain - Comprehensive golf cover 365 days of the year which covers theft of equipment, medical expenses, travel, public liability and even hole in one cover - Low, low cost travel insurance. Avro is the UK's leading charter flight-only company, selling over one million seats every year. We have recently expanded and now offer scheduled flights to destinations worldwide, with flights available from over 70 of the world's leading airlines. Bookings.org - The best selection of Hotels, at great prices, throughtout Spain... View Special offers here & 5,166 Golf courses in Europe - Find golf courses in Spain, view pictures of all courses with maps. Book nearby hotels online . Car Hire Booking Centre Online together with IdealSpain.com - Created with one main objective; to offer clients the best vehicles with the best service at unbeatable prices. Why pay more when BOOKING CENTRE ONLINE offers MORE THAN THE REST, CHEAPER THAN REST? Car hire throughout Spain, the Canary & Balearic Islands . Hotel Club - The fast and secure service offering savings of up to 60% on your accommodation. To view Specials click here . PHA Travel has been offering independent advice on Health and Travel Insurance since 1995. Now in our 8th year this site provides our best selling value for money Travel Insurance from a range of reputable travel insurance companies. All policies are underwritten at Lloyds of London or through international travel insurance providers. You can obtain an instant quotation for your travel insurance, and you can buy online with a generous discount. RatesToGo.com - Last minute hotel reservation service. The fast and secure service offering great savings on your last minute hotel reservations - up to 20 days in advance. To book more than 20 days ahead click here . Related Links View agents and information for specific areas of Spain: Choose an option Property for sale in Spain Costa Almeria Costa Blanca Costa Brava Costa Calida Costa de la Luz Costa del Azahar Costa del Sol Costa Tropical - Granada Canary Islands Golf Properties Mallorca New developments Rural properties UK Based Agents Private Property Sales Commercial Property Home Improvements Mortgages Main guide to buying Guide to renting Holiday rentals Private Property Rentals a Property for sale in... a Spain a Costa Almeria a Costa Blanca a Costa Brava a Costa Calida a Costa de la Luz a Costa del Azahar a Costa del Sol a Costa Tropical - Granada a Cordoba, Andalucia a Huelva, Andalucia a Jaen, Andalucia a Seville, Andalucia a Canary Islands a Mallorca a Tenerife a New Developments a UK Based Agents a Rural Properties a Golf Properties a Private Property Sales a Businesses for Sale a Home Improvements a Property to Let in Spain a Private property rentals Related Links a Buying Property - Guide a Buying a finca - Guide a Buy a business-Guide a Buy a bar in Spain-Guide a Renting Property - Guide a Mortgages a Mortgage Calculator a Money Matters a Foreign Currency Services a Legal Matters a Hotels in Spain - A-Z a A-Z of Places a Holidays in Spain a Moving to Spain a Sport Home Page Relevant features Teach Yourself Spanish Relocate to Spain Working in Spain Costa Jobs Driving in Spain Tourist Offices The Culture Healthcare in Spain Legal Matters Banks in Spain Making a will Teach Yourself Spanish Schools in Spain Tenants rights If you have a property you wish to sell privately, you can advertise it on idealspain.com for 150 euros until sold. Click here for details Need to transfer money to Spain? Save money and stop making the banks rich. click here for details NEED A MORTGAGE? Advertise with us Step by step guide Site Stats About us | Terms of use | Contact us | Site Map | Advertise with us | Latest updates Buying Property in Spain | Schools in Spain | Healthcare in Spain | Finance | Move to Spain | Work in Spain | Culture of Spain Airports of Spain | Hotels in Spain | Weather in Spain | Nautical Spain | Geography of Spain IdealSpain.com - Tel: (+34) 952 198 832 - Email: info@idealspain.com All content and images 2000-200 5 idealspain.com Visit our other websites : www.perfectbulgaria.com - www.idealcroatia.com www.iberianimage.com - www.fiestaproperty.com - www.fiestapropertymallorca.com

investment property. Missing any

Buying Investment Property, RichDad.com Get the book that started it all. The #1 New York Times Bestseller Rich Dad Poor Dad is the book that "rocked" the financial world, J.P. Morgan declares. The Wall Street Journal calls "Rich Dad Poor Dad a must-read for Millionaires" and USA TODAY says it's "A starting point for anyone looking to gain control of their financial future." Learn how to have your money work for you and why you don't need to earn a high income to be rich. ARE YOU READY T O G E T O U T O F THE RAT RACE? Rich Dad's Roads to Riches : 6 Steps to Becoming a Successful Real Estate Investor - Cassette/VHS This program, developed in conjunction with Time Life, will teach you about buying investment property. Missing any of this program can, and will create an investing nightmare when buying investment property. The program includes: - 5 Audio Cassettes -104-page Hands-on Workbook - 2 VHS Video Tapes Bonus Gifts - The book: '101 Ways to Massively Increase the Value of your Real Estate without Spending much Money' by Dolf De Roos - The Mortgage Calculator - Rich Dad's Real Estate Evaluator Rich Dad's Roads to Riches : 6 Steps to Becoming a Successful Real Estate Investor - CD/VHS This program, developed in conjunction with Time Life, will teach you about buying investment property. Missing any one of these steps can, and will, create an investing nightmare when buying investment property. The program includes: - 5 CDs -104-page Hands-on Workbook - 2 VHS Video Tapes Bonus Gifts - The book: '101 Ways to Massively Increase the Value of your Real Estate without Spending much Money' by Dolf De Roos - The Mortgage Calculator - Rich Dad's Real Estate Evaluator. Rich Dad's Roads to Riches : 6 Steps to Becoming a Successful Real Estate Investor - CD/DVD This program, developed in conjunction with Time Life, will teach you about buying investment property. Missing any one of these steps can, and will, create an investing nightmare when buying investment property. The program includes: - 5 CDs -104-page Hands-on Workbook - 1 DVD Bonus Gifts - The book: '101 Ways to Massively Increase the Value of your Real Estate without Spending much Money' by Dolf De Roos - The Mortgage Calculator - Rich Dad's Real Estate Evaluator Home | Sign Up | Events | Buy Products | About Rich Dad | Sitemap RealEstate Investment | RealEstate Investors | RealEstate Investing | Real Estate Investing FAQ | Getting Rich in Real Estate | Real Estate Books | How to Invest in Real Estate | Sample Articles of Incorporation | Buying Property | Biography of Robert Kiyosaki | Robert Kiyosaki Products | Success System | Financial Independence | Real Estate Courses | Passive Income Builders | Acquiring Passive Income | Passive Income Business | Types of Passive Income | Rich Dad Poor Dad Reviews | Rich Dad Poor Dad Book | RichDad | Rich Dad Poor Dad | Summary of Rich Dad Poor Dad | Examples of Personal Financial Statement | Personal Financial Statement | Financial Statement Example | Financial Statement Sample | Managing Money Tips | Cash Flow Notes | Winning in the CASHFLOW Business | CASH FLOW Quadrant Game | CASHFLOW Quadrant | CASH FLOW 101 Game | CASHFLOW 202 | CASHFLOW Game | CASHFLOW 101 Game | CASHFLOW for Kids | Financial Definitions | Cash Flow Definition | Achieve Financial Freedom | Financial Freedom Services | Manage Your Financial Freedom | Books on Financial Freedom | Get Out of the Rat Race | Rat Race Board Game | Escape the Rat Race | Give Up the Rat Race 2002-2003 | CASHFLOW is a Registered Trademark of CASHFLOW Technologies, Inc. CASHFLOW THE E-GAME Whatever your dream may be, CASHFLOW THE E-GAME teaches you money managing tips and how to get out of the Rat Race. Learn about money and finance in a fun, interactive environment. First Name Last Name E-mail Address --

Buy Home

How to Buy a HUD Home Housing About Housing Contact us Keywords Single Family Audience groups Buying a home Events & training FHA insured loans Common questions Housing counseling HUD homes/ REO Owning a home Reference guide Regulatory programs Hospitals Multifamily OAHP Reading room Online forums Work online HUD news Homes Communities Working with HUD Resources Tools Webcasts Mailing lists Contact us Help FAQs About Buying HUD Homes Information by State Esta página en español Print version Email this to a friend Question 1: What is a "HUD Home"? Answer: When someone with a HUD insured mortgage can't meet the payments, the lender forecloses on the home; HUD pays the lender what is owed; and HUD takes ownership of the home. Then we sell it at market value as quickly as possible. Question 2: Who can buy a HUD home? Answer: Almost anyone! If you have the cash or can qualify for a mortgage, subject to certain restrictions, you may buy a HUD home. HUD employees and relatives of HUD employees are eligible, but must receive written approval from the Director of HUD's Office of Single Family Asset Management in order to purchase a HUD-owned single family property. HUD employees should refer to paragraph 10-29C of Handbook 4310.5, REV-2, Property Disposition Handbook-One to Four Family Properties for the exact requirements to purchase a HUD-owned single family property. Other less common restrictions may apply. Question 3: Are HUD Homes meant for people with low incomes? Answer: HUD homes range in price, but most are affordable for low- and moderate-income Americans. Question 4: Is it true I can get a HUD Home for a dollar? Answer: No. HUD sells homes at market value - that means that the price is set based on the price of similar homes sold in the area. Question 5: If the HUD Home needs repairs, will HUD make them? Answer: HUD Homes are sold "as-is," without warranty. That means that HUD will not pay to correct any problems. But even if a HUD Home needs fixing up - and not all of them do - it can be a real bargain! For example, HUD's asking price on the home will reflect the fact that the buyer will have to invest money to make improvements. HUD might offer special incentives such as an allowance to upgrade the property, a moving expense allowance, or a bonus for closing the sale early. And keep in mind that on most sales, the buyer can request HUD to pay all or a portion of the financing and closing costs. Your real estate agent will have details. We encourage you to get the home professionally inspected before you make an offer so you will know what repairs you may have to make BEFORE you submit your bid. Question 6: How do I buy a HUD home? Answer: Start by finding a participating real estate agent. Your real estate agent must submit your bid for you. Normally, HUD Homes are sold in an "Offer Period." At the end of the Offer Period, all offers are opened and, basically, the highest reasonable bid is accepted. If the home isn't sold in the initial Offer Period, you can submit a bid until the home is sold. Bids can be submitted any day of the week, including weekends and holidays. They will be opened the next business day. If your bid is acceptable to HUD, your real estate agent will be notified, usually within 48 hours. Question 7: If my bid is accepted, what happens next? Answer: Your real estate agent will help you through the paperwork process. You'll be given a settlement date, normally within 30-60 days, by which you need to arrange financing and close the sale, or forfeit your earnest money deposit, or pay for an extension of your sales contract. We have an excellent booklet to help you understand the settlement process: " Buying Your Home - Settlement Costs and Helpful Information . When you buy a HUD Home, the selling agent's commission will be paid by HUD but only if you make this a condition of your offer. The listing agent's commission is always paid by HUD. HUD will pay a total sales commission of up to 6%. Question 8: How can I find out what HUD Homes are for sale? Answer: Right here! We update our lists of HUD Homes for sale every day. If you see one that interests you, contact one of the real estate agents in your area who shows HUD homes. They can help you from there. Question 9: How can I get a loan to buy a HUD Home? Answer: HUD doesn't make loans directly. But we do have a number of mortgage insurance programs that could help you buy a home. You can read about those programs . Then contact a HUD approved lender , who will take you through the steps and actually make the loan. Question 10: Can I buy a HUD Home as an investment? Answer: Most HUD Homes are initially offered on a priority basis to owner occupant purchasers (people who are buying the home as their primary residence). Following the priority period, unsold properties are then available to all buyers, including investors. Question 11: Is there anything else I should know about HUD Homes? Answer: We encourage every homebuyer and homeowner to be a wise consumer, so be sure to read our consumer information . Houses built before 1978 may have lead-based paint , which can cause harm to your family; so be sure to read about this hazard and about what you would need to do to correct it. Teachers and law enforcement officers qualify for 50% discounts in certain situations. Attention: Nonprofits and Government Agencies! HUD has a special sales program under which approved nonprofit organizations and government agencies may purchase properties at discounted prices for use in local housing or homeless programs. Content updated March 16, 2005 Back to top FOIA Privacy Web Policies and Important Links Home U.S. Department of Housing and Urban Development 451 7th Street S.W., Washington, DC 20410 Telephone: (202) 708-1112 TTY: (202) 708-1455 Find the address of a HUD office near you